liforme.com

Great customer service from Roslyn. She was amazingly helpful! Thank you for all your help in resolving the issue.

I wanted to exchange a yoga mat for my wife`s 60th birthday present. There was an issue with my retyrn but Anna in customer service went above and beyond to assist me. Super efficient , empathetic and professional.

This is the last and best mat I will ever buy at 72 I can’t envisage I’ll need another. This is my second Liforom mat. This one is extra long as I’m extra tall and a beautiful green colour ❤️

This review is specifically about the service I received and my customer experience. I have many friends with Liforme mats, so I did not have to use the chat bot or speak to a customer representative about my order. My chosen mat was clearly visible online. I will say the currency exchange caught me by surprise. The amount in USD didn’t appear to the final checkout screen. When I used a currency calculator to check the conversion rate it was correct, though. This is a very pricey yoga mat and fortunately the shipment was well packaged and arrived in shorter time than expected. Please note I had no issues with order or delivery. I will say, though, that I’m noticing marks left behind on the mat from lotion that I wear on my face. I purchased the cleaner specifically to keep my mat in good condition but it has not removed the lotion stains from the mat. This is sorely disappointing, as I did not know to expect this and none of the reviews I read mentioned this.

This mat is more than I expected!!! It’s perfect for hot yoga. I’m more than happy with it and will recommend it to anyone looking for a new mat ;)