Lax.com

First purchase with LAX.COM and was excited about purchase. Waited patiently for well over a month before contacting them to be informed that they now don’t have the item I ordered so they just cancelled it. Poor first and last experience with LAX.COM

Horribly experience all around. We bought a helmet that came with a defective strap. We have tried calling, chatting, emailing, and requesting email responses to get a replacement sent. And have been flat out ignored this entire time. I will not purchase from lax.com again. They sent a defective product, have outrageous return fees that I wish I would have caught before ordering, and crappy customer service.

Still have not received the product despite paying $90 in shipping fees.

Not sure … have to wait to see if I get a response.

Not sure the item was really out of stock.