www.indoorsportservices.co.uk/

www.indoorsportservices.co.uk/

4.5
Based on 56 reviews
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Gareth E.

WattBike Hire

Ordering: The whole ordering process was excellent when the bikes eventually came into stock. A lot of hoops to jump through with documents to send etc but otherwise instructions were clear. Contact: Customer Service Agent was excellent and gave us delivery times. She contacted us again when there was a cancellation in our area and we had the bike delivered early. Delivery: Not really impressed with delivery. Driver was meant to give us a ring. He turned up at 7:30am!!! I don't mind that but a phone call would have been appreciated. Driver was ok but wasn't wearing a mask. I helped him carry the bike into position and he was off. Took less than 20 minutes. Bike: Clearly used. Some parts showing wear and tear with some tape on one of the cables. Hope it lasts. Overall Experience: Pretty good to be fair. I'd use the company again in future but some small improvements are needed.
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Alec L.

Very happy with the service

Very happy with the service provided so far 👌
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Andrew R.

Bit confusing communication. But the bike is great

The bike seems great. But I was a bit confused on the communication surrounding it’s delivery. I didn’t get any emails really confirming when it would be delivered. I sent an email to enquire and got a fast response. But then I was bombarded with emails (sometimes twice a day) confirming when it would be delivered. However the delivery date on the emails said wc 21st feb, yet i received a sms saying the 16th feb It was delivered on the 16th. And I really liked the tracking that I could follow. The delivery was really slick and the delivery driver was very friendly. As above, the bike is great though.
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Harvey F.

Not what I expected

Hopefully this review isn’t online and just to yourself but the bike that’s turned up is in terrible condition , I was very surprised you would send it out like this ! Majority of the frame is sprayed straight over the concept sticker , the handlebars have spray on them the seat step has spray on it , the cable clip is cracked ,
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Richard W.

Wattbike hire

Had no idea if the bike had been delivered. How can you have a hire conpany that is so difficult to have dialogue with. Telephone number so difficult to find then nobody picks up. Only dialogue is by email in very slow time frames
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