www.indoorsportservices.co.uk/

Ordering: The whole ordering process was excellent when the bikes eventually came into stock. A lot of hoops to jump through with documents to send etc but otherwise instructions were clear. Contact: Customer Service Agent was excellent and gave us delivery times. She contacted us again when there was a cancellation in our area and we had the bike delivered early. Delivery: Not really impressed with delivery. Driver was meant to give us a ring. He turned up at 7:30am!!! I don't mind that but a phone call would have been appreciated. Driver was ok but wasn't wearing a mask. I helped him carry the bike into position and he was off. Took less than 20 minutes. Bike: Clearly used. Some parts showing wear and tear with some tape on one of the cables. Hope it lasts. Overall Experience: Pretty good to be fair. I'd use the company again in future but some small improvements are needed.

Very happy with the service provided so far 👌

The bike seems great. But I was a bit confused on the communication surrounding it’s delivery. I didn’t get any emails really confirming when it would be delivered. I sent an email to enquire and got a fast response. But then I was bombarded with emails (sometimes twice a day) confirming when it would be delivered. However the delivery date on the emails said wc 21st feb, yet i received a sms saying the 16th feb It was delivered on the 16th. And I really liked the tracking that I could follow. The delivery was really slick and the delivery driver was very friendly. As above, the bike is great though.

Hopefully this review isn’t online and just to yourself but the bike that’s turned up is in terrible condition , I was very surprised you would send it out like this ! Majority of the frame is sprayed straight over the concept sticker , the handlebars have spray on them the seat step has spray on it , the cable clip is cracked ,

Had no idea if the bike had been delivered. How can you have a hire conpany that is so difficult to have dialogue with. Telephone number so difficult to find then nobody picks up. Only dialogue is by email in very slow time frames