This needs 6 stars
The pitching machine is fantastic and works just like it says and one would hope. The 6th star is for the customer service though. When we got it, there directions for the machine weren't in the box so I called "customer service" expecting to get someone from another nation who'd may ship off the instructions eventually. What I didn't expect was, on a Sunday evening, as a global pandemic was beginning to ravage the world, was to get the developer of the device on the phone on the first ring! And he was gracious and helpful and candidly amazing.