I reached out to a rep for advice and got quick, specific feedback from a real human, not an FAQ or weird bot-speak. Received my requested spare parts almost immediately and without over packaging.
over 3 years ago
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Bobby H.
Warranty still covered leaking board,
Warranty still covered leaking board, received a new board right away.
over 3 years ago
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Chris S.
Prompt customer service…once I realized
Prompt customer service…once I realized my Atcha 8’6” shipped with only 1 StompBox screw the missing piece was shipped out with no delay. FYI I rode the Kennebec River Gorge with 1 screw & nothing bad happened but I prefer it both screws 😬