Enlightened Equipment

Enlightened Equipment

4.5
Based on 163 reviews
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Andy Z.

Good products, but terrible customer service

I purchased two quilts. 50 and 20 degree and a rain jacket. I took 20 degree to bwca i early spring and it didn’t perform even close to 20 degree rating. Despite me using a Fourseason Thermorest pad, full belly of food and long underwear top and bottom. I worked as a canoe and kayak guide so I know how to stay warm on cold nights. I made many attempts to speak with customer service. Initially they responded, but then the conversation went dark. I literally have left at least 10 messages with no call back or respond to my emails. Not sure what that’s about. Additionally, their quilts cannot be re-stuffed later once the down over time, loses its loft despite proper laundering. Western Mountaineering bags and quilts can be Honestly, I would not buy any sleeping bag or quilt from any place that can’t replace or add additional down at later times I had a western mountain Sleeping bag for 20 years and had it restuffed three times for a minimal charge. If you r listening EE feel free to redeem yourself by calling 651-583-1632. Andy or email canoeandy@gmail.com Have a good day.
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Brock H.

Horrible! Stay away

Absolutely upset! Spent 700$ on a blanket that half the baffles don't have down, missing and ripped stitching, and the fabric itself will rip if you sneeze on it wrong. Definitely not worth the money
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matthew g.

Crap

Fell apart on my first wooded hike were we needed to break trail. Got outlasted by a 40$ Amazon coat that weighed 20g more and was also silnylon.
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