I have always been a
I have always been a fan of the colorful style of Kari Traa. I am a sales specialist and we sell her products. I purchased four items over the holidays and love three of them. I was wearing one of my wool base layers when I was stuck in the storm in NorCal away from home and I was warm comfortable and so happy I had my quarter zip on as one of my layers that night! I get compliments at work when I wear them all the time. Unfortunately one of the pieces I purchased a cute fleece mid layer is absolutely huge it fits like an extra large instead of a medium. I contacted customer service to exchange it for a smaller size, tags still on and in its original packaging and I was told I can not exchange it due to its a pro deal. It’s too bad other companies such as Solomon, Prana and Patagonia etc allow for exchanges within reason.
Thank you.