Sweet Protection - US

Slow shipping

The time between placing my order and shipment was a little on the slower side, but customer service was helpful and quick to respond when I inquired about my order.

The Falconer II Mips is one of my favorite helmets. I love the shape, comfort, and weight of the helmet. When comparing this helmet to other helmets, it's much more narrow and I like that. The strap triangles (under the ear) are not adjustable, but the helmet fits perfectly. My only weird complaint is the rear of the helmet tends to grab strains of rogue hairs. Not a big deal.z

Customer service has been really helpful. Shipping took the normal amount of time. I didn't get a workable tracking # until I wrote Sweet prompting them to get me one. That was one week after purchase. Other than that, very easy.

My head was in between SM and ML (22"). I choose the SM, the only selection they had at the time, at first I didn't think it fit, too small. I adjusted it all the way out and I'll tell you-What a Sweet fit! I ran around the backyard to test it out while praying for snow! My order shipped right away.