boardworkssurf.myshopify.com

Had ordered a fin & thumb screw for SUP. Received thumb screw in package but not fin. Got separate email for each parts supposed delivery. Email has link to go to if you didn't get what you ordered. I notified them twice by email with no response. Tried calling on work break & couldn't get through. I waited a few days before writing this review to give them a chance but this is unexceptable.

My first paddle came cracked and scratched.I emailed a few times with pictures and got no response. I left a bad review and then was contacted. They sent out another paddle, this paddle had a slide lock that did not hold which made it unusable. I emailed twice with no response. Then another paddle was delivered (with cosmetic imperfections) without any correspondence, I was not given the choice of returning. So out of the 3 paddles I was able to combine two halves to make a good one. That being said, after using the paddle I do not see much difference from my old paddle (which was not carbon). Waste of money! Very poor customer service.