ArcticShield

Order was delivered promptly, were the wrong size, returned (exchanged) for a larger size. We will wait for the exchange and see how prompt the return is.

I ordered 3x attack bibs and jacket knowing they would be a little big. The bibs came in as expected, but the jacket is a little too big. Overall I enjoy them. It is slightly more noisy than expected, but I wasn’t using wind/ waterproof material before that.

Pretty quiet material, pretty durable

Wish, I had ordered a size smaller

Online store was great. I ordered 3 items and they arrived quickly and were of great quality. I ordered 1 size too big so I had to return them and reorder a smaller size. Replacement order came quickly and everything was good. The return process is a bit cumbersome. I had to actually call to get my refund. The warehouse never updated that they had received my return even after it was delivered a week and a half before. You shouldn't have to call to get your refund. I also think a free exchange policy due to size differences should be offered. As a new customer I had no real idea if the sizes I was ordering would fit or not and I had to pay quite a bit in return shipping due to the location of the warehouse. Overall I would say it was good not great.