www.vervefitness.com.au/

Nice rack, but very poor customer service. I contacted the company after it arrived with paint damage. I was advised to buy spray paint from Bunnings to fix it myself, which I did. Unfortunately, this made the damage more noticeable, so I removed it before it dried and contacted them again. I was then told I’d need to return the entire item in its original packaging (which had already been discarded) and pay for shipping on a replacement. I asked if a single replacement panel could be sent and swapped with the delivery driver, but instead I was offered a $30 store credit. After the time and money spent trying to fix an issue that wasn’t my fault, this felt unreasonable. I’ll be disputing this through PayPal, as the way this was handled simply isn’t good enough.

Customer service lacking. Returns policy frustrating. Product quality questionable.

Terribly! Appalling! Almost wish I'd never bought this from you . . . still waiting after weeks and weeks

Poor service, lack of care with delivery and have not resolved my issue after more than a week

Will never use them again.