us.maddgear.com

I can’t get the brakes to adjust sufficiently. One of the wheels is not true so the brake drags in spots. After multiple adjustments, braking is either jerky, a hard stop, or no stop at all. I swapped out the front and back tire because it seemed to be more balanced and it has helped but I’ve settled for a slow stop

Customer service was ok however the replacement rim didn't fix the issue and I was only sent 1 wheel set when both are messed up.

Super fast shipping, well built but the scoot turns like an old man.

Purchases have been great, trying to do one return has been a nightmare though. Still nothing from them about it

I’ve ordered several scooters at 2 weeks apart. I received the first one and the helmet with no issues. I received the second one , it was the wrong scooter from what i ordered. I messaged your company! Then I called and spoke with an employee. He apologized and was very nice. He said he sent the right one out on December 2cd. I haven’t received it yet. Hoping it gets here shortly! I bought these for my grandsons. Thank you.