Apex Ski Boots

The first boots I ordered were out of stock, and instead of an email informing me of this fact, I got an email saying my money was being refunded. I reordered the next size up, which turned out to fit better so the outcome was good. I'm just disappointed in the lack of communication.

Great customer service, easy return.

Shipping is fast. But for a $900 ski boot, I didn't expect to receive a recycle amazon box packaging.

When Kelly from Apex learned of my problem, she called me that night (December 23) and made arrangements to fix my issue before my next ski outing

When I ordered them got them quickly and took them out on the snow and had fun with them.