BEST Customer Service
The shoes are ok. Love the style, very uncomfortable for the first few wears, but ultimately this is my second pair. However, this second pair came to me and there were some issues, scratches and clearly were worn before. I wore the shoes and on the first wear the heal started to detach. I was so bummed because my first pair was perfect and we’re stolen so I had to buy this replacement. With all my concerns I contacted customer support and was helped by Heather. She was amazing! Very prompt to respond and very attentive and EXTREMELY understanding. All the issues with this second purchase was enough to make me never shop at Huckleberry, but Heather saved the day! It’s service like hers that will keep me loyal to this brand and I will be shopping far more now that I know what amazing service they provide!