Segway Store

I’m happy with the scooter I have at home. Getting a refund for a different cancelled order has taken too long.

They literally ship the box the speaker comes in with a label slapped on it. Not shopping box nothing.

I tried to return and it seems like it isn’t very easy to do; just wanted to upgrade to the next version

Box was open on its side and you shouldn’t use a Segway pic on the outside of the box people steal and to top it off that the fedex driver didn't even get my signature he gave it to another person in the town house underneath me lucky he was a friend

Immediately after placing my order I realized that I forgot to add a needed accessory. No big deal, right? Well, turns out that accessory is 3x (yes 3) more expensive when not bundled with the scooters i just purchased. An email and a call to customer support later and it turns out even if the order HASNT shipped there is nothing Segway can do. I was free to return the order, ship it back (once it actually ships out of course) and then order that accessory. I expect that from a "non-brand overseas" scooter, but not segway.