My kayak arrived with a
My kayak arrived with a broken tension strap buckle. I called and emailed Oru. The piece was sent out 2 hours later, via FedEx. That's service! I've waited a long time to upgrade my kayak to Oru-- but it's the best move I've made. Extremely pleased with my Oru. All of the products are well-made & well-thought-out. It floats like a dream. I highly recommend ORU for their quality products & service. By a yak. . . you won't regret it.