EARTHWELL

I was gifted a 20oz Roaster from a family member and love it. I use it every day. Great aesthetic and feel. I like the color selection for the various products, and the overall earthy, natural vibe. The Woodie caps are really cool. The Earthwell logo is clean and compact, yet still unique and recognizeable. Very appealing. The brand feels authentic and honest, love seeing you participate with 1% for the Planet and the Conservation Alliance. I lost the cap gasket when I was cleaning it one day, and contacted customer service to see if I could buy a replacement. Martha Rolfson responded to my email quickly, and offered to mail me a replacement at no charge. A few days later a package arrived with 2 replacement gaskets and some Earthwell stickers. Couldn't be happier! The overall look of the website is good. Easy to navigate, but a little glitchy. Some links don't work and a few don't load. Mobile functionality suffers a little too, with drop down menus not displaying properly. Love the brand and the product! Looking forward to seeing what you guys have in store!

I have the 22 oz Woodie bottle. Keeps cold things cold for a long time, which is just what I was looking for. When I had an issue with the cap, I reached out on the website and they quickly mailed a replacement, free of charge.

I love coffee, I've tried many types and styles of cups. They all have failed in some way, my earthwell hasn't! Other brands are top heavy and get knocked over easily and/or the lid will leak. Some of the others can't compare to the insulation the earthwell offers. I've had coffee stay HOT for 2+ hours. Plus this cup is tough, it's rolled, tossed, and dropped. If the lid was shut I didn't lose my coffee. Never disappointed!

Phenomenal product and customer service

Company support is fine.