ElliptiGO

Tracks were difficult to remove but with persistence and some new techniques, the old tracks did finally come out. New tracks and drive wheels installed easily and what a difference! The bike is smooth and quiet again, just like new. Many thanks to the service department which provided ideas to get the old tracks out and the service videos were excellent to get the job started.

I was fortunate enough to find a used Eliptigo at a great price. The load wheels inside the track were broken and the track was a mess. I was able to order this set right away. The customer service was outstanding and the videos were straight forward and perfect for replacing the track insert and load wheels. I also had read one of the customer reviews that recommended using a hair dryer to soften up the wax while trying to remove the track. This advice was perfect, since we had quite a bit of trouble trying to get the track out, until we used the blow dryer. Once in, they are music to my ears. There is no sound and the Eliptigo runs beautifully! Thank you Eliptigo for the great customer service when I called and easy to follow videos.

Keri and the team at ElliptiGO, go beyond filling orders. They will go the extra mile to make sure you can get your equipment installed properly!

Replacing the old cracked load wheels was easy. The only question I had was about the red dots on them. I called the customer service number and easily got my question answered (they are supposed to face each other) I will be ordering replacement parts directly from ElliptiGO again in the future.

I have always loved biking and being outdoors but this is a great workout. My husband first got his ellipiGO because of knee surgery and this was easier for him than a bike. When his arc8 came I fell in love with it so he bought me my own. We now have a bike rack ordered so that we can travel. Service dept has been outstanding answering questions and assisting with shipping