Love my GO & customer service is great too
Bought my indoor trainer directly from Elliptigo & my 11R, I bought second hand. YouTube videos are readily available to learn about putting equipment together & maintaining it. I’ve contacted Elliptigo several times with questions and always received a prompt and satisfactory answer to my questions. When I heard a weird noise while riding my GO, I called and they quickly diagnosed the problem and offered me an accurate & reasonably-priced solution- I needed a new load wheel. The video to install it was easy to understand & I was quickly on my way to using my GO again. Thank you, Elliptigo! I love my long stride & trainer and the customer service you’ve provided!