I just want to say
I just want to say that ElliptiGO as a whole...the product, the company, the PEOPLE...is amazing!! I've been riding my GO for about 12 years. IF I ever have a problem, ElliptiGO is ready and willing to help. The product is amazing and the people who back it up (and when I say "it", I mean ALL ElliptiGO products) are friendly, knowledgeable, and willing to take whatever steps are necessary to take care of the customer.
I LOVE my long stride ElliptiGO, and a couple of years ago I added the electric-assist kit to my 11R. THAT has been a real help to me because of a degenerative disability, and it has allowed me to continue getting quality workouts and exercise in a fun way.
These days it's more and more rare to find a company and a line of products of high quality, but ElliptiGO fills the bill on all counts!