Customer Service
The customer service was excellent. I received a shipping confirmation for my purchase, but the package wasn't delivered. I was afraid it was stolen so I called and spoke to an Xterra representative for information on what to do next. The person I talked to was patient and friendly. They informed me that the package would probably come in a few days and if it didn't I should call them back. Thankfully the packages did come, but knowing someone at Xterra was receptive was very comforting.