mcstaging.repfitness.com

I purchased an AB-5200 while it was listed as IN STOCK and waited 10 days only to get an email stating NOW Rep has actual bench in stock and will be shipping in ANOTHER 7-10 days! What kind of crap is that!? I could of purchased the Rogue 2.0 AB if I knew Rep was going to pull this crap! And I have bought a lot from Rep too!

I have not received my order or package at this time. The website is good but it would be nice to have my kettlebells by now.

I haven’t received my equipment yet so I can’t really rate on the quality or how much I’m enjoying it. However, I think it would mean a lot to your customers if you updated them on what products you are still waiting on in order to complete their order and to give estimated shipping dates for their order. I purchased my equipment back in the beginning of April and have not received one update about my order. I understand that different items came in at different times but a simple email update would have meant a lot. I have debated many times about deleting my order since the gyms are open again but I have way too much time invested, I have heard great things about your companies quality, and I would love to have a home gym so I’m sticking with it and just waiting patiently. Please ship my order soon is all I ask.

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I ordered a set of plates from y’all my order was 1 1/2 months late to arrive . Upon inquiring via email I was faced with rude emails from a representative stating to stop inquiring every week that I would get my order essentially when I would get my order. As well I was given a written statement I would receive a gift card due to the order being back dated more than a month yet I never received the gift card! When finally getting my package the plates I ordered had already wear on them where the paint and bumper plates shown warping. Overall experience 1 out of 10 and the only reason 1 is being the pricing at the time was fare in comparison to other companies.