mcstaging.repfitness.com

Been waiting for 120+ days.... still nothing. I could build one by hand faster

I received my FT-5000 and the cables are about 3 inches to short and sent the wrong weight stickers because the stickers only go up to 104 pounds for 200 pound stacks. I sent an e-mail last week after assembly and haven't heard back from anyone.

I ordered the FT-5000 on April 27,2020. Still to this day July 2,2020 I have not received my order. I’ve tried to contact Rep via email numerous times. They do not respond, other than the auto-generated one. Prior to my emails, they’ve contacted me and said my item was being shipped June 22, 2020. That did not happen. I’m leaving a review in hopes they see it and contact me. Unfortunately, this is the only route they left me. So, please call me, email or even use skywriting. The lack of customer service is infuriating when you’ve spent thousands of dollars with them and don’t know anything.

I have had zero time to enjoy my equipment because I haven’t received it yet. I will happily review the equipment once I get it. I’m on my third estimated shipping window.

I ordered 2 pairs of 25s and 3 pairs of 10s. One pair of 25s was really nice good quality as pictured and advertised. The other pair had a really low quality finish and was chipped all over on both plates when I received them. Just picking it up caused it to chip even more on the edges! The 10s are of the same quality of the bad set of 25s and not as advertised on the site. Although the 10s were not chipped yet, I worry they will. I reached out to Rep but did not get a response, so I believe I won't get any help with this. We already had a band break on us causing injury, and now we get these low quality not as advertised plates and get no response from Rep?