mcstaging.repfitness.com

Product is good. Order and invoice processing a problem. No invoice was emailed to me after I completed my order. I had to call a couple times to request my invoice be emailed to me. Phone inquiries usually go to voice mail and automated response says it is best to send email. Poor customer service leaves negative taste in the mouth even though you have a good product.

I wish I would have bought the full side rack. The short version is to short, when you do a squat the bar can hit the side bar. Also I keep hitting my head on the front bar. Great quality but too short for me...

One of the kettle bells that arrived was a damaged package and an area with the coating of the handle had been rubbed off

I ordered to Medicine Balls. They are fabulous and I love them. However I ordered them through the website and I got a confirmation email with a tracking number. About 1 week went by and I checked the tracking number and it said "label has been printed" but that was the first step in the process. I called and spoke with a very pleasant woman. She informed me that one of the medicine balls was out of stock and would be back in stock in three days which is why they hadn't shipped yet. She shipped the medicine ball that was in stock and I got it two days later. and three days after that I got the second medicine ball. I don't know if I hadn't called if they would've noticed or contacted me to inform me about the confusion. Again, the product is great, once aware of the situation their customer service was splendid, the only flaw was if I never called I don't know how the situation would've transpired.

The price and the look of the kettle bells are the two things that originally motivated my purchase. However, it appears that the handles of the kettlebells are smaller in diameter than rogue handles which favor women's hands but not mens hands. I have also purchased rings, which I love. I've also purchased slam balls and bands and I am pleased with the quality and the look.