mcstaging.repfitness.com

I received 7 out of 8 Packages. I have yet to hear back for 12 days after contacting REP about the lost package.

Shipping timelines were not communicated very well. Love the bench.

Given the current COVID situation they didn’t do too bad. I ordered some classic iron plates. They shipped in about a week. They didn’t all arrive together so I was a bit concerned as I’ve had issues with other companies. The weights look pretty good. There is some bubbling and cracking on a 45, and the same 45lb plate barely fits on my standard Olympic barbell. Seems like a little quality control needs to be done.

Overall product selection and pricing is perfect. Did not give the two other stars because of long delays in shipping.

For the cost, the products are great. I was told my order could not ship until all items arrived and the rack was delayed so I did not receive the order I placed in March until late June. The items actually shipped in separate boxes and arrived on different days so I feel like they could have done something to get some of my order out while other parts were delayed. I understand they're under heavy volume and it still would have been nice to get more options than wait or cancel your order. Ab matt is stiffer than expected -- other reviews suggest it should soften up. PR1100 and bench are decent -- I wish they used the same hardware on all nuts/bolts so I didnt have to change tools so many times. Kettle bell is great. Bumper plates are great. I wish I could have gotten some of my order sooner so I could have used it for home workouts while locked down. They sent me a $10 voucher code for the inconvenience which is about 1% of the value of my order. $10 does nothing as far as savings on a future order goes (as specially when you consider shipped) so I wish they had done more to make up for the wait or just done nothing at all. $10 feels out of touch. I think I would be stoked if the ordering and waiting process hadn't been such a bummer.