www.campmor.com

But I won't buy again because it costs the customer to make a return.

I ordered a bike helmet. I was excited to receive it. To my dissapointment, when I opened the box, I found the helmet was concealed inside damaged. The packing box and package box had no damage to it. The package box was worn out as if could have been a display maybe. I was also disappointed to find out I had to front the return shipping of $10. The policy states I'll receive a refund for return shipping cost? I'm still waiting on my replacement.

I got green instead of khaki, and there weren't any left... My receipt and the checkout said Khaki.

Usual order process was standard and adequate. However product did not match its picture at all when arrived. Upon sending an email to customer service about a possible refund / exchange I was ignored completely. Unhappy about this.

Order number 06F390. Your website indicated item #M0614DBUL was in stock. I ordered other items which all arrived, however there were 2 packing lists with my package, one that listed my other items, which were in the box, and one that indicated those same three items were shipped separately, and listed item M0614DBUL as in the package. However, there was a handwritten note and a stamp on that packing list that indicated the item was no longer available. My credit card was charged for the item. I called your customer service a week ago and was told a refund would be processed, but I have not been credited, and have not receive an email indicating a refund is in process. Very disappointed with Campmor.