Not Clear on the Address
Hi and Thanx for this opportunity to respond as I was not sure the other critique went through.
A few weeks back I was trying to order the barebones camp lantern in red. I went through the screens from the cart adding mailing info and giving credit card number. When I was trying to finalize my purchase, I got the "failed no address" prompt. I went back and verified my address and tried to finalize the sale...got the same shipping address prompt. Frustrated, I closed out of your store and ordered the lantern from your competition.
About 15 minutes later I got the confirmation of a successful order email and immediately contacted your customer service email line to cancel the order. Guess what, I now have 2 lanterns and am not happy with the electronic snafu caused by Campmor.
Marc Stachowski
Spring Mills PA