www.campmor.com

I ordered some pants that were sharply discounted. They ended up fitting very badly. Since there was not a "flaw", I am responsible for return shipping even thought the design is terrible.

I couldn't find all that I was looking for at Campmor, esp very cold winter items. I ordered some things and one was enormous. I was able to send it back but there were no other sizes to exchange it with so I ended up spending a lot of time and still not having what I needed. Some of the customer service people are ok; others are rather snarky. I don't think I'll do much more business with Campmor unless I just can't find it elsewhere, I might look again. But I'm doubtful.

Unfortunately buying something from this site means you are then barraged with emails. Most annoying.

I made a purchase for sandals online and they did not fit. I emailed your support team and received no response about returns. When I drove the sandals all the way from Manhattan to your NJ store, I received only a partial refund. I did not get the $6.99 shipping refunded. I am not sure if you are aware, but ANY online retailer these days returns your shipping when you need to return the item. They normally provide a return label as well. I will not be buying from Campmor if this is standard procedure. Thanks, Matt

after reading another review i purchased a half size larger. the hiking boots were not even close to size. could've gone size plus half bigger. best of all I got to pay ten bucks to return them. this is my second reply and haven't heard or seen from campmor