FastField - Afforable solutions for smaller businesses in a tough environment.
Nationwide Microbank Limited (MiBank) is,as the name implies a small Banking operation in Papua New Guinea. Its primary target market is a grassroots rural population often centred around villages that are not only remote but often difficult to access due to terrain and lack of roads and public transport infrastructure. In some cases, it can take days to travel to a centre where government and commercial services are available.
It is in this environment that MiBank fills a need and with the use of several FastField applications, has been able to bring financial services into these areas at an affordable cost.
We have developed applications using FastField for customer capture, account opening, Pos / ATM card sign up, and also worked with 3rd parties to bring superannuation, insurance and some additional products and services such as solar power kits with financing. All of these applications are interfaced to a core banking system which picks up the applications that are sent to a dropbox, and automatically create the customer, account, and card records, register the customer for USSD phone banking, and link to an SMS gateway for alert messaging and other communication. Third party information for super and insurance enrollment is forwarded on for these organisations to create their customer enrollments which in turn communicate back to the MiBank core banking application for the auto-creation of standing orders and further customer communications via the SMS server.
FastField has proved to be very robust, and its ability to operate in an off-line mode is perfect for this environment where network coverage is often not available. It has eliminated the need to send staff on multiple excursions to remote areas and has fostered the growth of an ever-expanding agent network.
Recently, we added some new functionality to our applications that allow the instant issue of ATM / Pos cards on the spot at these remote locations.
The fastField applications have become a cornerstone of the Banks ability to deliver services in a cost-effective but rapid fashion.
With regard to the team at FastField, they are very responsive, helpful, and I would rate them as the best vendor that I have ever dealt with. The product is always evolving, and enhancement suggestions always responded to and followed up.
It is with pleasure that I recommend FastField to anyone looking for cost-effective solutions that, bang for bucks, punches well above its weight.
Regards
Matt Ralfe
MiBank
Papua New Guinea.
+675 7027 0737