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I am unable to access what I purchased

The software did not work for me. I need refund

I can’t find the download email. Please resend it?

i ordered Office Professional Plus 2024 but I cannot get 2024 to install. Every time I install it I can only get 2021 which I already had. And it does not have Publisher. I would appreciate either some help or a refund.

Product would not work i only got 80% of purchase price back. I would never use this site again.