www.spectrumchemical.com

Placing order is mostly fast. Packaging is very good. But service has been slowing down with lots of items on backorder or delivery is delayed.

The KCl is expiring in about 6 months after purchase. Most chemicals I have a longer shelf date than 6 months.

Easy to order and wide selection of products, but the delays and lack of communication is a major issue. The lead times listed on the website and at time of purchase are meaningless and there is no follow up or communication explaining the delay or letting me know the ship dates have changed. I understand manufacturing/shipping delays, but I need to know so I can communicate to my clients and adjust where needed.

see prior not about product

The product was exactly what I ordered. I spoke with a gentleman at the US Sales numer before I placed my order to confirm your company shipped to Alaska and that I would not be charged separate shipping charges for split shipments. He gave assured you ship to Alaska and I would not be shared full shipping charges for split shipment. The entire order of small plastic containers came to less than $20.00. The items were spit in two shipments with two separate shipping charges; one @ $72.43 and one @ $69.42 totaling $141.95. It is important to note the items were shipped in much larger boxes that necessary.