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I once had to escalate an issue twice, but they handled it with patience and professionalism.

Even if the mistake was on my side, they still helped resolve my complaint kindly.

Every time I’ve had a complaint, they turned it into a positive experience. That’s why I keep coming back.

I like that they document everything during escalation—no confusion, just clear communication.

I was worried about a wrong order, but their support made it right immediately. Very reassuring.