www.sakuramobile.jp

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Everything went smooth. Appreciated the help via email.

Fast responses, even on weekends and holidays. The best part was they support email communication, which is the best way to speak to one another, especially if there is a language barrier. I really appreciate it. And they are very understanding and helpful.

Ordering process was nice and simple. Pick up location (Haneda Airport) went without any issues. Set up of the SIM (using Android) as the included instructions said went smooth and worked immediately. I had no problems with the internet connection. Most of the time pretty fast and reliable, I did have a stable internet connection pretty much wherever I went (Tokyo, Kyoto, Osaka, places in-between, ...). I've been using Sakura Mobile a few times now and will continue to do so (whenever visiting Japan).

So far I am happy