Problem with online form - but great customer service. Some suggestions.
I had a small problem when submitting documents, but the customer service helped out and were extremely easy to talk to. All in all, a great service. Although I appreciate the soft credit pull, it was kind of annoying for my co-signer. I wish there was an option to skip the soft credit pull step. Also, my co-signer never received an email to complete the final step. Luckily I gave them a heads up to go sign in and finish.