Why I changed from Sofi - and value Commonbond community
I am very positive about my Commonbond experience! I'd honestly say I dont expect to have personal or unique relationship with a loan provider or financial institution (I dont with other institutions I interact with or have accounts with) but I have found Commonbond to be fundamentally different. I was a Sofi member and I applied to Commonbond out of curiosity to see if the interest rate was different - it was. I switched for that reason alone. However, since joining, I've also found commonbond's customer service, social impact work and overall value proposition to be above and beyond Sofi or other competitors. It makes a difference to deal with a company that has a genuine culture and values around a core mission - and treats its customers like humans. I also feel like I'm part of a community of like-minded individuals (both other borrowers and Commonbond staff) and that has mattered to me more than I expected.
Keep on doing what you're doing! You're on to something awesome. You pay attention to the details - and that matters for your customers.