www.weller-toolsus.com/

Shipping thru ups takes a long time, it's sucks .i think a flat rate for usps is quicker.

They sent me a link to review there service before I received product and it has taken forever to receive their product, Not happy at all.

The Weller Hot Blower Tip that you sent me does not fit on my Weller Portasol butane soldering iron. I have tried every way possible to make it fit, and there is no way it will. It is not the right part for this iron, which I like. I do not like the part I was sent, however.

Ordered four tips for my WES51 because I couldn't find authentic tips anywhere else. Tips were ordered 11-21-16 to be delivered 11-29-16, it's 12-2-16 and I doubt they will be here next week as I have been informed they were delivered to the wrong person even though my address was correct on the tracking number provided. I needed these tips to finish a project for a class so I ended up ordering knock off tips someplace else, and had them in two days. Not sure if I will order again from Weller. I am hoping that the expensive Weller iron will last for many years, as I could have chosen a cheaper brand that came with assorted tips.

Great products, poor customer service. Ordered from Weller and a London, England same day. Received from London 3 days before shipment from Weller. Buy Weller products from Sears, much faster.