ValleyParts

Part was damaged Premolded hose was kinked by being folded to fit small envelope for shipping It took several days of heat and clamps To repair most of damage

I wanted to return a part that I had gotten and I had to email them and I had to wait for their labels to return it. And I returned it like almost 2 weeks ago and I still haven't got my refund and I haven't heard anything from them even though I emailed them asking them if they had gotten my the part back.

The people were great to work with, the issue is with the part and part number itself. 1. ordered the part using the part number on the web. Order was cancelled due to a part number suffix change which was not on the web site. 2.ordered part with new suffix and then there was an issue with shipping. USPS cannot deliver a package that size (incorrect info on your end again). 3. Ordered the part the 3rd time once shipping was corrected. The best part of the ordeal is, that your employee, Sharon, rushed the package to shipping to get it out on the 3rd try. Like I said the people were good the ordering process was the problem.

First they shipped an auto transmission instead of a long block engine delaying my install for a month, then it has a lifter tick in #1 cylinder. They said , " It's just a lazy lifter, it'll go away." It didn't. Now it's out of warranty and I really don't expect them to stand behind their product.

Still have not received my package I paid for. Says its delayed in transit