I had an excellent experience
I had an excellent experience ordering a part for my Ford Focus RS from Valleyparts.
I picked them because they had the lowest prices,
The first time I ordered my part, UPS lost the package. Valleyparts came through for me: they were very helpful and got me a full refund through their shipping insurance program.
I then re-ordered my part online. My order was confirmed the same day. I was notified that the part was being shipped the next day and I received it 2 days later.
All in all, I was impressed by how professional, helpful and friendly the Valleyparts people were throughout this drawn-out process.
Thank you.