www.tupperware.ca

Tupperware needs to improve shipping times and reliability and you definitely need to improve customer service. They are incompetent and have zero desire to help anyone! I am fine with Tupperware!!!

The products are great, but I was very disappointed with the service. The products took over a month to arrive, and when calling CS, the reps could not find my order, with the order number I was provided. Once my order was located, they could not explain why there was a delay, until after the 3rd call I had made. It seems that there was a delay in the warehouse, but CS did not know specifically what that delay was. There is a lack of communication from the warehouse, and also with clients. If products are on back-order, or if there is going to be a delay in shipping, then customers should be made aware right from the start. I didn't appreciate that I had paid for something and had to wait more than a month before I could actually use what I had purchased.

Never received

I shipped product back and waiting for refund. Then Tupperware decided to ship me replacement product that I did not order or authorize. Now I have to return this product and they won’t provide me with a waybill to return at their cost.

The company never sent me the can opener I ordered online and paid for ! How can I rate it if I never received it.