Ed Payne Motors

Ordered 3 parts. After finally arriving in about 10 days one part was missing. Called them and was told they could overnight the part. They sent it out UPS ground which took another 10 days to get it. I understand not sending it overnight since it is really expensive, but you made a mistake and could have at least sent it 3 day UPS.

First visor I received had two dents in it from the way it was packaged, it’s been two weeks and I haven’t received the replacement one.

While the rear view mirror I ordered came in ok, I didn’t receive the mounting brackets that goes along with the mirror. Therefore, I had to take my truck to a dodge dealership who advised me that the bracket should have been included and now I have to pay $115 for them to install the mirror and supply the brackets when I could have done it myself if I received all the parts

The website showed that my part was “In Stock” and I specifically ordered for that reason because I needed the part by the weekend and didn’t have a window to run to a dealer, I figured 5 days was plenty of time for shipping. Part was not in stock as advertised, took 13 days to get part and I had a dead car in my driveway longer than necessary. Super annoying, should have had a friend pickup from the local dealer.

I ordered a license plate bracket and got something completely different i would like a label so I can send it back and get my refund