Dissapointed
Hello. I was very excited because this company offers gloves in an extra small size (XS).
However, when I received the gloves, they were much bigger than described. I reached out in order to do a return. It was then that I was told I could return them, but I would need to cover the shipping cost. I personally feel like that's bad business and terrible customer service, but alright, I guess.
So I pack them and take it to the shipping office, only to find out it will cost me $22. 00 in order to ship the gloves back. The gloves themselves cost me $27. 36, they have never been worn, are still in there origional packaging, and with the tag intact.
Why should I need to pay the company to send the gloves back, so that I pay twice the amount of the gloves and end up with not just gloves that don't fit, but now no gloves at all? It just doesn't make sense to me.