www.rotoq360.com

I roasted a whole chicken. Did a great job! Nice and moist on the inside while crispy on the outside. Did a batch of wings with the basket attachment. Loved it! Highly recommend this product.

Customer service has been good. I ended up calling as I received no reply to my email regarding shipping estimate. A change in color was made, and after waiting 5 weeks on the original order, I received the amended one in less than a week. However, subsequent emails regarding shipment did not advise of some bundle items still on back order. A phone call cleared that up, and I am waiting as patiently for my skewer set and flat basket.

Only received hslf of my order waiting in large basket to be sent last I heard it was on back order

Your "customer service" is seriously slacking. Might wanna check that out.

From the time I ordered your product, it took a month to receive. I had the initial email which said it was being processed the entire time I waited. There was no way to communicate with you other than a DM on your Instagram, no email. With that said, you never responded to my inquiries on Instagram. I bought this for a gift for my daughter’s boyfriend who was so excited about it. I’m sure it is probably a great product, but I would up your game on communication. Just so you know the day you finally sent me an email to say it was on its way was the day I was going to dispute my credit card for lack of communication. Just thought you should know. I will not recommend you.