www.partsdirect.parts

I was sold rotors and calipers that don’t fit my vehicle even though the website says they do, and customer service won’t reply to me.

My part shipped quickly and was “delivered”. However, I have never found it. Said it was left at my gate but in looking at my security cameras, no delivery truck ever arrived. I have emailed and called customer service to begin a claim with UPS, but no one has responded.

They sent the wrong parts. I’ve been trying to resolve a return for weeks. Phone calls, emails. I’m in my seventies. I’ve owned dozens of cars, trucks and bikes. Never have I experienced this kind of service ordering parts. Won’t be using them again and you shouldn’t either!

I am Disapointed to the point ready to turn you in to the Better Buisness Bero

All parts ordered for my car did not fit. Requested a authorisation to return items, no response.