www.otterboxbusiness.com/

I had to call in about the shipping as the site told me I would get free shipping and then once I got to the shipping section it wanted to charge me. I talked to a gentleman and he wasn’t going to honour the free shipping until I pressed false advertising and to talk once again with his superiors. They did agree to ship the case for free as the site stated and he did apply the shipping credit back to my card once the order was made.

The delivery was prompt. However, when my belt clip broke, I attempted to reach out regarding a replacement but received no response. Subsequently, I took it upon myself to procure a replacement from your website, but regrettably, it was the incorrect size. It is important to note that I am not foolish but rather preoccupied with managing my business and have limited time to attend to these diversions. It would greatly benefit your customers if you were more responsive to inquiries and offered assistance in procuring the correct replacement parts on the first attempt. Particularly for delicate items such as the brittle belt holster, it is reasonable to expect replacement orders to be frequent. Prioritizing customer support and ensuring that the correct parts are ordered can save both parties time and effort in the long run.

Great product

Otterbox Business Solutions was ok to work with, just disappointed in the product.

Ok