www.kuumaproducts.com

You're screwed up in order for me to be satisfied with a product I have to receive the product and for your people that I spoke with to have the audacity to tell me FedEx is the only way that they can ship products that I order and I don't have say and how I am supposed to receive an order that I place I know FedEx is incompetent and I'll never get anything that I order that's always an issue so for me to request this after I find out that you use FedEx and you have an attitude and said that's the only way that you ship there's no other options the only other option I have is to never shop with an incompetent shipper that uses a company like FedEx so yeah I'm very disappointed and disgusted

I realized upon receipt of the grill I ordered the wrong one. I wanted the gas one and not the charcoal. I’ve sent three emails (one of them with all the info requested), and left two messages trying to get a return number. No one responded so I’ve filed a dispute with my credit card company.