www.jejoue.uk

Returns/refund policy needs to be much clearer. Feedback on items should be visible to buyer. Nice packaging.

Disappointed. Doesn't work for me. It looks nice but I've gone back to my old faithful simple vibrator.

Product didn't work Doesn't charge No response from customer care

I purchased a Hera Flex from the Je Joue website after reading a review in The Guardian. It arrived promptly, but with faulty electronics. I have repeatedly attempted to contact customer services, with no response at all. There is no other means of contact. Beware this company, they do not honour their guarantees. A very expensive and time consuming mistake, as I now have to attempt charge back with my credit card company.

Non-existent customer service.