G Pen US (Shopify)

The G Pen has a major design flaw where both the top plastic piece and the heat source easily detach and can be lost. Unfortunately, I had to replace mine within a week of purchase at an additional cost, and the company did not take responsibility for the issue. Overall, I'm very disappointed with the product and its lack of durability.

The product does not work! All it does is get hot. I called the customer service number and the person I spoke to said they can't accept returns or give me my money back. I should not have bought this product!

G PEN CONNECT GLASS ADAPTER 14mm has been out of stock for months. I bought a second device due to being out of stock, only to have the SAME adapter break for a second time.

The importation of vaporizers into Mexico is not allowed... it is illegal. 😞 The cost of these products in Mexico is quite expensive. I hope I can have some solution. I sent a message for a refund. Excellent day.

HUGE MISTAKE buying this. Once heated, the pen gives you 1 or 2 puffs, but that's it. So you can't have a proper smoke session & it doesn't get you high at all. Plus the battery needs to be charged after every use. I reached out to customer service but was told NO RETURNS - what a disappointment and a waste of money. I wonder how many Deadheads were excited about the design and/or the tech, but then got completely ripped off. Buyer BEWARE.