G Pen US (Shopify)

Don’t get hardly anything when using gpen dash. No vapor

I ordered a multi piece grinder and received the cheaper two part version

I did a lot of research before going with the Gpen elite 2 and unfortunately I was disappointed. I wanted to control the temperature to target different terpenes but it doesn’t work well on lower temperatures. On higher temperatures the smell is very bad and it tastes like it’s burning the flower. Silly me missed the fine print where you can’t return an item that has been opened so I’m stuck with it. I tried to give it a good go, but who wants to vape something that smells and tastes horrible.

I was very excited to receive the pen. I had done a lot of research on it and the Internet said it’s the current best thing. But unfortunately, when I used it, it just wasn’t nearly as effective as just smoking the flower. After talking to a customer service representative, she was very helpful and gave me a list of tips on how to make the experience better. Unfortunately, even with the tips I was unsatisfied with the results. I realize that I am probably in the minority here based on what I’ve seen and I thought that the customer service was excellent! But I would not purchase another product, based on my current experience and their no return policy.

The battery to my gown connect died within 3 weeks of owning it. Now I don’t know how to get a new battery and I’m very sad!!