gobe-kids.myshopify.com

Hi, I washed it once and reassembled all the part and now it doesn’t work like before. It stops in between and doesn’t rotate adequately.

Customer service is amazing but the product simply does not last. Our lid malfunctioned multiple times and the team kindly replaced it each time, at one point even sent a new unit, but the lid still broke within a few months. Our two did not make it through the school year, I asked if there was anything I could do to prevent the malfunctions but did not receive much guidance.