Brora Global

I purchased a dress, but it turned out to be far too large. I followed the return instructions provided and used the return label attached to the original email. I shipped the parcel and paid 19 GBP for this. However, after being away on a business trip for one week, I found the same package in my mailbox. It appears that the parcel was not successfully returned. I have written to Brora and asked them to clarify whether there may be an issue with the return label, or advise on how I should proceed to complete the return, but after 6 days I’m still waiting for a reply.

How did you do? Terrible. Never received the order. If you can't deliver abroad, don't advertise it.

Impossible to return from Norway with the prepaid label. Ended up paying 401 norwegian kroner.

My order never arrived. Brora’s customer service has refused to resend it, I have not been refunded so far.

Probably not the fault of Brora with whom I have always had a good experience over many years but of the shipping company